Dialogue in the Dark Melbourne: An Eye Opener in Total Darkness

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Editor's note: Dialogue in the Dark is a worldwide social enterprise that has arrived in Melbourne, Australia. One of our peer advisors Maribel Steel has trained and is working as a tour guide for the inaugural group for the Melbourne exhibition. Here she shares how the experience is helping to "open the eyes" of the sighted community in Australia from her personal account as a tour guide.

Maribel standing in front of a black wall with the words Are You Ready to Challenge Darkness?

Impressions in the Darkness

Picture this if you can: I am standing by a sliding door in the pitch black and hear a group of people walking towards me, although it sounds more like a scared shuffle with their white canes swinging wildly, banging the walls. They grip a long handrail that leads them in a zig-zag path from the light into total darkness. Secretly I think, "Guys, take it easy. You’re going to destroy the black paint on the walls." Then I remind myself, what does this matter if no one can see here anyway?

My voice suddenly alerts them to the fact that at the end of the hand rail, an actual person is in close proximity—they are not alone in the dark. Then I hear their voices expressing their astonishment, "It’s so dark in here. I really can’t see anything!"

I smile, glad they can’t see my grin, and think to myself, "Well, you did book this tour called Dialogue in the Dark? What were you expecting?"

As the welcome host informs me, everyone is now standing with me in this dark space. I introduce myself, reassure them that they are in good hands with me as their blind tour guide, and pose this question: "In a word, tell me how you are feeling right now?" A few people will say "curious." Others might comment "nervous," but the majority of visitors use a synonym for terrified!

Uncertainty Is the Challenge

Before I open the sliding door to lead my group of visitors through the exhibition, I know that this is the most frightening part of the experience; it is the fear of the unknown. Every sighted group is confronted by the immediate challenge of trusting themselves in a world without sight. What will they be expected to do? How will they even take their first step into the challenge?

This is when I take a moment to explain our reversal of roles and how I will guide them safely with my voice as they explore using their cane, their hands, and their other senses to "see" from a different perspective. In short, the visitors begin the challenge of total darkness by letting go of fear and moving slowly with trust.

True Dialogue in the Dark

For the next hour, we experience the Dialogue in the Dark. We explore as a group, working out the iconic places of Melbourne by the sounds, the various textures and scents, and perhaps, above all, my group gains a different perspective through the open conversations that help each person to become more relaxed and confident in the dark.

Visitors are unaware that I am not using a white cane, and that as one of the 13 tour guides, I was trained to lead the tours by walking backwards in the dark to enable me to project my voice to the front of the group.

Like any new skill that is learned, this was a challenge for the tour guides too! But we mastered the skill and dart about in the dark when we need to dash in front or gather up our groups to lead them safely to the next point of interest—following our voices and being receptive to our senses.

Transforming Attitudes

woman standing in window with hand on dog

The most rewarding part of being a tour guide for me is witnessing the transforming effect it has on people as they consider just how much they have gained by coming through the exhibition. There is an opportunity near the end of each tour where the guides sit with our visitors in the dark and share a deeper level of communication.

It is here that visitors are encouraged to ask questions and to share what they feel they have gained by being in the shoes of a person without sight. Being fully immersed in this unique experience transforms people’s perspectives in only one hour. "It’s opened my eyes...I’m not so scared...it’s amazing!"

Training in Flexibility

There was a saying we learned during our intensive training by the master trainers from Germany who designed the original Dialogue in the Dark: "Consider your challenge right now as another opportunity in flexibility training!"

We learned that to be a tour guide, we were not simply leading people through a darkened space that we had to navigate both backwards and forwards, "no, as tour guides, you also have to be highly creative and flexible, an ambassador for the blind, a counselor who is aware of people’s feelings and emotions and educators of social inclusion" (Daniela Dimitrova, Director of Dark Operations, Dialogue Social Enterprise).

Celebrating Ability

Thanks to people like Karen Hayes, CEO of Guide Dogs Victoria (GDV), and her dedicated team and Guide Dogs Australia who held their vision of the possible, Dialogue in the Dark™ Melbourne is an Australian first! Launched in June 2017, the exhibition is now operating in the 41st country in partnership with Dialogue Social Enterprise.

Quoted in a media release, Karen Hayes said, "This is a wonderful opportunity for GDV to be able to offer meaningful job and social inclusion opportunities for people who are blind or have low vision, and ultimately, for the sighted community to really take a walk in the shoes of someone with vision impairment."

Radio National Interview

Although I am not allowed to give the game away by describing what visitors to the exhibition will encounter in the dark (apart from overcoming their fears), I am sharing a radio interview that Karen Hayes and I did on ABC Radio National with Patricia Karvalis. We talk about our roles and insights into the Melbourne exhibition and share how visitors are gaining a whole new appreciation to what it means to live independently with a visual disability.

Join the Conversation

Do you have an experience of Dialogue in the Dark in your state or country? Would you like to ask me a question about my role as a blind tour guide? We are looking forward to having a dialogue with you! Please leave your comments or questions here.

Information About Dialogue in the Dark

Dialogue in the Dark Melbourne

Guide Dogs Victoria

Dialogue in the Dark International

Dialogue Social Enterprise

Low Vision
Personal Reflections
Social Life and Recreation
There are currently 2 comments

Re: Dialogue in the Dark Melbourne: An Eye Opener in Total Darkness

I have recently been declared legally blind. I still have some vision in 1 eye which permits me to read, watch tv, etc. I consider myself pretty lucky, never felt depressed about it, and the only thing I really miss is my car.
While reading your blog, I mentally placed myself in that black room, thought what it would be like being in there for the rest of my life, and it scared the hell out of me. I've been thinking about it all day, and Decided to learn everything I can to prepare myself in the event that I lose the sight I have left. I've recently been working with the long cane, and I guess that it's a good start.

Re: Dialogue in the Dark Melbourne: An Eye Opener in Total Darkness

Hi Jake,
Thank you for logging in to post your comment: I really appreciate your concerns and would like to reassure you that we are here to help you in whatever way works best for you. I am sorry if my description of the dark room frightened “the hell out of you” but it actually helps dozens of people who experience the hour long tour to feel less scared because they realize there is another way to coping without sight.
One thing you could do is to take a look at the VisionAware videos throughout the site showcasing personal stories, overviews of technology, and the different techniques people use for living with vision loss =
and – “ Coping with Vision Loss” may help you gain more information on retaining your independence, here is that link: http://www.visionaware.org/info/emotional-support/coping-with-vision-loss/12
There is a wealth of support and information here so do look around...
Being inside the exhibition of Dialogue in the Dark (which you referred to) is a challenge to adapt and adjust to using all our senses which is not necessarily worse, just a different way of being.
I hope this has helped you and do feel free to post another comment if I can be of further support on your journey., and keep your training with a white cane going, that is certainly a step in the right direction!

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