Arkansas Department of Human Services: Division of Services for the Blind - AFB Directory Profile

General Information

Arkansas Department of Human Services: Division of Services for the Blind
700 Main Street, Slot 101
P.O. Box 3237
Little Rock, AR 72203-3237
(501) 682-5463 (Local)
(501) 682-0330 (Fax)
(800) 960-9270 (Toll-Free)
(501) 682-0093 (TDD/TTY)

Brief Description

Hours of operation: Mon.-Fri. 8:00 AM-4:30 PM.
Clients served on average per year: 2,100
Number of staff: 67 full-time and 4 extra help employees. Uses volunteers.
Staff description: 13 vocational rehabilitation counselor positions and 11 rehabilitation teacher positions,along with rehabilitation assistants, administrative support staff, vending facility staff, rehabilitation technicians and a certified braillist.
Geographic area served: Statewide
Publications: A Guide To Assisting A Blind Person (PUB-296); DSB Agency Brochure (PUB-386)


123 West 18th Street
El Dorado, AR 71730-4669

100 Weaver Avenue, S321
Batesville, AR 72501-7314

1600 Browns Lane Access Road
P.O. Box 16840
Jonesboro, AR 72403-9954

4044 Frontage Road
Fayetteville, AR 72703-5182

Garrison Building, Room 224
616 Garrison
Fort Smith, AR 72901

1222 West 6th Street
P.O. Box 5670
Pine Bluff, AR 71611-9912

3809 Airport Plaza
Texarkana, AR 71854-3401

2126 Capps Road
P.O. Box 1096
Harrison, AR 72602-1096

401 South College Blvd., Room 169
West Memphis, AR 72301-1734


Tony Brown, Staff Development Coordinator, (501) 682-0199,
Charlie Cain-Davis, Braillest/Volunteer Coordinator, (501) 682-0198,
Lilian Felicitas, Chief Fiscal Officer, (501) 682-0367,
Christy Lamas, Administrator/Field Services, (501) 682-0326,
Katy Morris, Director/Division of Services for the Blind, (501) 682-0360,
Jim Pearson, Administrator/Business & Technology, (501) 682-0350,
Shawn Smith, Director/Arkansas Information Reading Services, (501) 852-5125,
Larry Wayland, Rehabilitation Program Coordinator/Business & Technology, (501) 603-3504,
Cassondra Williams, Assistant Director/Division of Services for the Blind, (501) 682-0361,

Services Offered

Services for Adults

  • Braille and Reading Instruction
    • Offers braille instruction.
  • Computer Training/Assistive Technology
    • Offers training in the use of assistive devices.
  • Counseling
    • Provides counseling and referral services.
  • Daily Living Skills/Independent Living Skills Training
    • Provides training in personal management, communication, home management, and sensory skills. Offers remedial education in client's home and community. Oversees state independent living program.
  • Employment/Job Training
    • Provides pre-vocational evaluation, career and skill counseling, occupational skill development, vocational training, job retention and job retraining, vocational placement, follow-up service, vending stand training. The Vending Facility Program (VFP) Services are available to eligible blind persons who are interested in and have the necessary skills to manage snack bars throughout the state. VFP locates the sales site, equips and stocks the facility initially, maintains the equipment and provides oversight and record keeping.
  • Information and Referral
    • Refers to programs for seniors.
  • Low Vision Services
    • Provides low vision evaluation and follow-up. Prescribes and supplies low vision devices.
  • Reading Services
    • Arkansas Information Reading Service broadcasts news and information 24 hours a day over the digital channels of Arkansas Educational Television Network (AETN). A digital television is required to receive the signal.In conjunction with AIRS, DSB provides NFB-NEWSLINE┬«. Through the service, consumers who are blind and severely visually impaired can independently access over 300 newspapers and magazines over a standard touch-tone telephone, through the Internet, or by download to a digital talking-book player or mp3-playing device.
  • Recreation Services
    • Offers recreation acitivties for seniors.
  • Support Groups
    • Provides a list of support groups for the visually impaired throughout Arkansas, organized by city.
  • Travel/Orientation and Mobility
    • Provides orientation and mobility training directly and indirectly.
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