Humana Offers Talking Prescription Labels for Members with Visual Impairments
Date Posted: 10/02/2015
September 30, 2015
Humana announced today that it now offers talking prescription labels, at no cost, to blind and visually impaired members who fill prescriptions through Humana Pharmacy, Inc. and at its seven PrescribeIT Rx locations in Florida. Humana worked on its accessible prescription initiative with the American Council of the Blind and individual blind members in Nevada, Florida and Georgia.
Humana offers talking labels provided by the ScripAbility prescription accessibility system, a service of En-Vision America. The talking labels provide people who cannot read standard print a safe and convenient way to access information on prescription labels. Humana members who are blind, have low vision, or those who have dyslexia will benefit greatly from the new service. Braille labels are also available through the Humana mail-order Pharmacy.
Request for Alternative Format by Email
In addition to accessible prescription labels, and to ensure "equality of opportunity for meaningful access to healthcare services and activities," Humana blind or visually impaired members may request alternative format communications (i.e., Braille, Audio, Large Print, Screen Reader Accessible PDF’s), at no cost, as their standard communication method, by sending an email to firstname.lastname@example.org . A concierge representative will contact members in response.
Request for Alternative Format by Phone
Humana Pharmacy members can request talking or braille labels by contacting the Humana Pharmacy Call Center at 800-379-0092.